Regional Refuse Disposal District # 1

Privacy Policy

Regional Refuse Disposal District #1 (RRDD1)
Effective Date: May 1, 2026

Regional Refuse Disposal District #1 (“RRDD1,” “we,” “our,” or “us”) is committed to protecting the privacy of visitors to RRDD1.com. This Privacy Policy explains what information we collect, how we use it, and your rights when using our website.

Information We Collect

Information Collected Automatically

When you visit RRDD1.com, certain non-personal information may be collected automatically by our web server or website hosting provider. This information may include:

Internet Protocol (IP) address
Browser type and version
Operating system
Date and time of your visit
Pages viewed
Referring website
General geographic location based on IP address
Device type

This information is used only to improve website performance, monitor security, diagnose technical issues, and better understand how visitors use our website.

Information You Voluntarily Provide

You may voluntarily provide personal information when you:

Submit a Contact Us form
Send us an email
Register for notifications (if available)
Submit permit requests

The information you provide may include:

Name
Email address
Telephone number
Mailing address
Business name (if applicable)
Any additional information you include in your communication

We collect only the information necessary to respond to your request or provide the requested service.

How We Use Your Information

Information collected through this website may be used to:

Respond to inquiries
Process requests
Improve customer service
Improve website functionality
Maintain website security
Comply with applicable federal, state, and local laws

RRDD1 does not sell, rent, or lease personal information to third parties.

Information Collected at Our Physical Location

In addition to information collected through RRDD1.com & regionalrefusedistrict1ct.gov, Regional Refuse Disposal District #1 may collect information from individuals who visit our transfer station or administrative office.

Information collected at our physical location may include:

Name, address, telephone number, and email address
Driver’s license or other government-issued identification to verify identity and residency
Vehicle registration or license plate information to verify residency and permit eligibility
Proof of residency, such as utility bills, tax bills, lease agreements, or other documentation, when required
Payment information for permits, disposal fees, or other services (payment card information is processed by secure third-party payment processors and is not retained by RRDD1 except as necessary for transaction records)
Photographs or video recordings captured by security cameras located on District property
Information related to customer accounts, permits, waste disposal transactions, and recycling services
Communications with District staff, including written correspondence and customer service inquiries

The information collected is used to:

Verify residency requirements for access to Regional Refuse Disposal District #1 facilities and services.
Confirm eligibility to purchase or renew residential and commercial permits.
Verify identity and prevent the unauthorized use or transfer of permits.
Process permit applications, payments, and waste disposal transactions.
Maintain accurate customer and financial records.
Protect the safety of employees, customers, and District property.
Prevent fraud, theft, vandalism, and misuse of District facilities.
Investigate accidents, incidents, or violations of District policies.
Comply with applicable federal, state, and local laws, regulations, and recordkeeping requirements.

Video surveillance is used solely for security, operational, and safety purposes. Recorded footage may be reviewed by authorized personnel and may be disclosed to law enforcement or other governmental agencies as required by law or as necessary to investigate incidents occurring on District property.

Records created during the normal course of District operations, including residency verification documents, permit records, transaction records, surveillance recordings, correspondence, and other documents, may constitute public records under the Connecticut Freedom of Information Act (FOIA) and may be subject to disclosure unless exempt under applicable law.

Public Records

As a Connecticut public entity, RRDD1 is subject to the Connecticut Freedom of Information Act (FOIA). Communications submitted through this website, including emails and electronic forms, may constitute public records and may be subject to disclosure unless exempt under applicable law. Visitors should avoid submitting confidential or sensitive personal information unless specifically requested.

Cookies

RRDD1.com may use cookies or similar technologies to improve website functionality and analyze website traffic.

Cookies do not provide us with personal information unless you voluntarily provide it.

You may disable cookies through your browser settings; however, some portions of the website may not function properly.

Third-Party Services

Our website may use third-party services for website hosting, analytics, mapping, payment processing, or other functions.

These providers may collect limited technical information necessary to perform their services. Their use of information is governed by their own privacy policies.

External Links

RRDD1.com may contain links to other government agencies, municipalities, contractors, or external websites.

Once you leave RRDD1.com, this Privacy Policy no longer applies. RRDD1 is not responsible for the privacy practices or content of external websites.

Website Security

RRDD1 employs reasonable administrative, technical, and physical safeguards designed to protect information submitted through this website.

While we strive to protect personal information, no method of electronic transmission or internet storage is completely secure. Therefore, we cannot guarantee absolute security.

Children’s Privacy

RRDD1.com is not directed toward children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

RRDD1 reserves the right to modify this Privacy Policy at any time. Any revisions will be posted on this page with an updated effective date.

Continued use of this website after changes have been posted constitutes acceptance of the revised Privacy Policy.

Contact Information

Questions regarding this Privacy Policy may be directed to:

Regional Refuse Disposal District #1
Administrator’s office
31 New Hartford Road
Barkhamsted, Connecticut 06063

Email: Administration@RRDD1.com

Website: regionalrefusedistrict1ct.gov